Refund policy
No Returns, Exchange-Only Policy
At AC RENDON, we are dedicated to providing high-quality products crafted with care and attention to detail. Please review the following policy regarding returns and exchanges:
No Return Policy
Due to the unique nature of our products, we do not offer refunds. All sales are final. We encourage customers to carefully review product descriptions, sizes, and colors before making a purchase. If you have any questions about an item, please reach out to our customer support team before placing your order.
Exchange Policy
While we do not accept returns, we do offer exchanges on eligible items within 14 days of receiving your order. To be eligible for an exchange, items must be:
- Unworn, unwashed, and in original condition with all tags attached.
- Free from any signs of wear, damage, or alteration.
- Shipped back in original packaging or packaging that ensures protection during transit.
To initiate an exchange, please contact us at [email/contact form link], and provide your order number along with details of the item you wish to exchange. Our team will guide you through the process and provide instructions on where to send your item.
Additional Information
- Shipping fees for exchanges are the responsibility of the customer.
- Exchanges are subject to stock availability. If the item you want is no longer available, you may choose an alternative item or store credit.
Thank you for understanding our policy. We’re committed to ensuring a great shopping experience, and our team is here to assist with any questions or concerns.